Rental Policies
Identification:
A valid drivers license and phone number are required.
Insurance:
You are completely responsible for rented items after they leave our yard until it is returned and checked in. Our insurance does not cover equipment while it is in your possession. Contact your agent for coverage.
Credit:
All rentals are cash in advance with the exception of established commercial accounts. Visa, MasterCard, Discover, and American Express cards are accepted.
Delivery:
Delivery available upon request subject to schedule. Please contact store to inquire about delivery fee.
Rates:
1 Day=24 Hrs., 1 Week=7 consecutive days, 1 Month=28 consecutive days.
Fuel:
Equipment is sent out full of fuel, we ask that it be returned that way.
Damage/Damage Waiver:
You are responsible for any damage caused from misuse, abuse, or loss of equipment.
We automatically apply a Damage Waiver Fee of 8.75% to all rental contracts at time of contract opening which covers repair costs (limitations noted on contract). You can decline the coverage at the time of opening the rental and you will then be responsible for any repairs or replacement if there is any damage to the rented equipment.
Metered Equipment:
Rental charges are based on 10 hours of use during a 24-Hour period. Extra charges will be assessed on hours over 10 hours per day or 50 hours per week.
Tires:
The customer is responsible for all tire damage or flats. If we are called for on-site repair we will charge our shop rate.
Reservations:
Reservations are accepted but be warned that you will be charged for the reserved item even if you fail to pick it up. We will have it ready for you. All cash customers must pay for the reserved item at time of reservation. Reservations can be made with accepted credit cards.
Cleaning Fees:
Equipment is sent out clean and is to be returned clean. A cleaning charge will be added if equipment is returned dirty.